Shipping Policy
At Jaycee.store, we are committed to providing fast and reliable shipping services to ensure that your order is delivered safely and on time. This shipping policy explains how we process orders and the shipping methods we offer.
1. Order Processing and Shipping Schedule
When you place an order on our website, our team will immediately begin processing the order. To help you plan your purchase, please note the following schedule:
- Order Cutoff Time: 5:00 PM CT.
- Order Processing Time: 1-3 Days (Monday – Friday)
- Shipping Time: 7-15 Days (Monday – Friday) at a cost of $6.99
- Shipping Service Name: Customer orders are shipped via USPS
2. Unsuccessful Delivery
If delivery is not possible for reasons such as an incorrect address, no one is available to receive the order, or your request cannot be fulfilled, your order may be returned to us. In this case, we will contact you to determine further action, including resending the goods or refunding (in the case of unsuccessful delivery).
3. Complaints and Shipping Issues
If you have any problems with your delivery, such as damaged, missing or incorrect items, please contact us immediately via email: [email protected] or phone: +1 (669) 282-6002. We will review and resolve your issue as soon as possible.
4. Special Terms
- Undeliverable Goods: We are not responsible for undeliverable items due to carrier error or incorrect shipping information.
- Shipping Errors: In the event of a carrier error or problem, we will work with the carrier to resolve the issue and notify you of the status and next steps.
5. Policy Changes
We reserve the right to change this shipping policy at any time without prior notice. Changes will be effective immediately upon posting to the website. You should check back regularly for updates.
6. Contact
If you have any questions about our shipping policy, please contact us via:
- E-mail: [email protected]
- Phone: +1 (669) 282-6002
- Address: 14283 Dedeaux Rd, Gulfport, MS 39503